Step-By-Step Instructions for Taking ISTQB Exams and AT*SQA Exams

Below are step-by-step guides and videos for taking ISTQB exams and AT*SQA software testing certification exams through AT*SQA, the official global ISTQB exam provider for ASTQB. We discuss how to create an account, purchase, schedule, and prepare for the exam. We go into detail about online exam preparation, what to expect on your exam day with proctors and include links to the full computer requirements and online exam support.

Register for ISTQB Exam Now

Steps for a Successful ISTQB Exam & AT*SQA Exam

Important: For ISTQB exams other than ISTQB Foundation Level, one or more prerequisites are required. Please see the ISTQB certification prerequisites. Proof of prerequisites from ISTQB boards/providers other than ASTQB/AT*SQA should be uploaded in your account before taking your ISTQB exam.

AT*SQA Account Creation

Creating your account is free and easy. See the instructions in the video below.

Create Account Account Login

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If you have previously used your email address with another exam provider that uses Webassessor, you cannot use that same email address with AT*SQA. This is an odd aspect of Webassessor that unfortunately we cannot control. Please use a different email address in your AT*SQA account and then verify it. Then you should be able to schedule your exam.

Registering & Purchasing an Exam Through AT*SQA

ISTQB Exams: Register / Purchase

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All pricing is in USD.

Acceptance Testing (ISTQB) × $199.00
Agile Technical Tester Exam (ISTQB) × $249.00
Agile Testing Exam (ISTQB) × $199.00
AI Testing Exam (ISTQB) × $199.00
Automotive Testing Exam (ISTQB) × $199.00
DevOps Testing Exam (AT*SQA) × $199.00
Foundation Level Exam (ISTQB) × $229.00
Gambling Industry Tester Exam (ISTQB) × $199.00
Mobile Application Tester Exam (ISTQB) × $199.00
Mobile Testing Exam (ASTQB) × $199.00
Model-Based Testing Exam (ISTQB) × $199.00
Performance Testing Exam (ISTQB) × $199.00
Security Testing Advanced Exam (ISTQB) × $249.00
Technical Test Analyst Advanced Exam (ISTQB) × $249.00
Test Analyst Advanced Exam (ISTQB) × $249.00
Test Automation Engineer Advanced Exam (ISTQB) × $249.00
Test Management - Expert Level - Managing the Test Team (ISTQB) × $575.00
Test Management - Expert Level - Operational Test Management (ISTQB) × $575.00
Test Management - Expert Level - Strategic Test Management (ISTQB) × $575.00
Test Manager Advanced Exam (ISTQB) × $249.00
Testing Essentials Exam (AT*SQA) × $249.00
Testing for IoT and Mobile Exam (AT*SQA) × $199.00
Usability Testing Exam (ISTQB) × $199.00

If your payment is declined, call the phone number on the back of your card. Your credit card's customer service representative should be able to solve most issues. Then you can try again and complete your purchase.

No, you can be a citizen of any country and purchase the exam from anywhere in the world.

Yes. While AT*SQA uses test centers throughout the world via Kryterion/Webassessor, payment is made in U.S. currency. One of the big advantages to using AT*SQA for your certification is that upon passing you will appear on the Official U.S. List of Certified Testers™ plus the ISTQB registry.

If you have any special accomodations, please contact us before scheduling your exam.

Exam Format / Checking Available Days & Times

Are you going to take your exam at a testing center or online from your home or office? Here you will learn how to check availability for testing centers and online exams before purchasing an exam.

Testing Center

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Testing centers are available throughout the world, but they might not be available where you live. If you do not see a testing center in your area, you can instead select the online exam option and take the exam from your home or business anywhere in the world.

Online Exam

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Online exams should be scheduled in advance if you need a specific day and time. During certain times of the year, you may need to select a few different days and times if the online schedule is busy.

Exam Voucher Code

Where do you find your code after you have made a purchase?

Log in to your AT*SQA Account

Account Login

Scroll Partially Down the AT*SQA Account Page

voucher code example

Scheduling Your Exam

Below are videos for scheduling a testing center exam and also scheduling an online proctored exam. If you are taking an online exam, there are more instructions further down the page that are very important to know before your exam day.

Extended Time Exams

Instructions for non-native English speaking individuals.

Testing Center Scheduing

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Webassessor requires you to use a computer to schedule the exam. You can't use a tablet or mobile phone at this time.

Online Exam Scheduling

Important information on the time you select for your online exam

Part of preparing for an exam is understanding the time requirements to take an exam. Online exams have a check-in process.

Access Your Scheduled Exam

Do you want to check your scheduled exam time? Do you want to reschedule your exam? Do you want to access your online exam?

No matter if you are checking the exam time you have previously scheduled (for both testing center and online exams), follow the videos below to see how to check the time, reschedule, and also where you need to go on your exam day.

Access Testing Center Exam You Have Scheduled

Important information on canceling or rescheduling exam

Please be aware, you must reschedule your testing center exam more than 72 hours in advance to avoid a rescheduling fee from Webassessor/Kryterion.

Access Online Exam You have Scheduled

Important information on canceling or rescheduling exam

Please be aware, you must reschedule your online exam more than 24 hours in advance to avoid a rescheduling fee from Webassessor/Kryterion.

Cancellation & Refunds

If you have canceled your exam, this explains how you can reschedule the exam or how to request a refund.

Rules for Exams

Below you will find indepth rules for taking exams both at a testing center and online proctored exams. If you are taking an online exam, you should also read through the proceedures area after this section. Failure to follow these rules could result in a suspension and automatic failure of the exam.

General Rules for Testing Center and Online Proctored Exams

  • You are required to have a valid government ID in order to start your exam. This can be a passport, driver's license, government-issued identification card, or NIN. Note: When using an NIN, you can not use a printed or screenshot of the NIN. You must access the NIN through the App on your phone. Failure to have the appropriate ID at the time of your exam will require you to pay a $90 rescheduling fee.
  • Make sure your schedule is open and can handle delays of up to one hour. You cannot opt to stop an exam and restart it at a later time due to a time conflict.
  • No other persons are allowed in the testing area.
  • No food or drink is permitted during the exam.
  • You cannot wear headphones/earbuds during the exam.
  • Be prepared to sit for the entire length of the exam. You cannot take a break or step away from the camera's view.
  • Do not leave your workstation or take a break for any reason. If you leave the workstation during the exam, your exam may be suspended.
  • Electronic devices, including telephones, cameras, smart watches, signaling devices, pagers, alarms, and recording/playback devices of any kind are not permitted.

Testing Center Rules

  • Remove all items from your neck and wrist. Watches, bracelets, and necklaces are not permitted during testing.
  • No questions concerning the content of the exam may be asked during the examination period. Listen carefully to the directions and carefully read the directions shown on the computer monitor.
  • No examination materials, documents, or memoranda of any type may leave the testing room.

Testing centers will supply you with 3 sheets of paper and a pencil for your exam that you must return to them before you leave the exam. If you leave without returning your notes from the exam, your exam results will be removed from your account.

Online Proctored Rules

  • Secure a quiet, well-lit room to take the exam
  • Make sure the testing room is well-lit, quiet, and free from distraction.
  • Ensure your testing surface is clutter-free and contains only one computer, one monitor, one keyboard, and one mouse.
  • During check-in for an online exam, the entire room must be shown to the proctor. This includes all of the walls and the exam desk area. If you choose to take your exam on a bed, you may be asked to remove all of the blankets and pillows from the bed.
  • If you wear glasses, the proctor will ask you to remove them and present them for inspection through the camera.
  • No item other than your computer is allowed in the test area. This includes all papers, writing instruments, extra devices, etc. If you are taking your exam through our Kryterion/Webassessor system, an electronic notepad and calculator are available on-screen.
  • Disconnect external computer monitors from your laptop and close all applications.
  • Do not read the exam aloud.
  • Do not interact with another individual during your test session.
  • Do not move outside of the video screen.
  • Do not look outside of the screen area. If you need to think or your eyes need a rest, please close your eyes fully, but remain facing the screen.
  • Should you encounter a technical issue, you are required to contact Kryterion Support through the live chat area at the time of your exam. Failure to do so will result in a rescheduling fee.

Online Exam Information/Rules and Computer Requirements

Below You will find information that is important for taking your exam online. This includes computer requirements, technical issues, and rules you will need to follow when taking your exam through Webassessor/Kryterion.

If you are taking an online exam, this is the most important area to read through and know to have a successful exam day.

Downloading Software for the Exam

Computer Requirements

You are required to read through the computer requirements before your online exam. If you choose to use a work computer, you are assuming the risk of needing to pay a rescheduling fee if there are technical issues starting your exam.

Computer Requirements for Respondus Software

Webassessor/Kryterion Live Chat

If you have issues with your exam software installation, please contact Webassessor/Kryterion Support. There is an image below showing where to find their live chat area. DO NOT contact them through the submission form on your exam day. You need to talk to them through the live chat area.

Webassessor Technical Support

live chat area for support

There is more information on below about Webassessor/Kryterion Support.

Online Exam Technical Issues

What is Needed During Check-In

Check Your Name Vs. ID Before Exam

First Name: Add first name here
Middle Name(s): Add middle names here if you have one on your ID
Last Name: Add last name here

If you only have one name on your ID, please note that.

Checklist for Taking Your Exam

Once you have scheduled your exam make sure you are ready for your online exam at least 72 hours before the exam. We highly suggest you do NOT use a work computer for online exams as most people do not have full administrative access to their work computer.

  • Have you downloaded the programs required for your exam?
  • Have you checked that the installations of the programs work?
  • Have you read the full requirements of your computer setup for the Respondus software?
  • Figure out where you are going to take your exam. Prepare a space in your home to take the exam. This should be a place free of paper, pens, pencils, noise, electronics, etc. There should be no one else in the room and it should have good lighting. You will be required to show your work environment and ID to the proctor.
  • Have you reviewed and understand Webassessor's policy about contacting their support through their live chat area?
  • Do you have the Webassessor Support link available in case you have a technical issue during the exam?

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On the day of your exam, log into your exam 15 minutes before your scheduled time. Once you are in Webassessor, you will select the "My Exams" menu option and you will see the "Launch" button.

You will need a Windows or Mac OS to install the software for the online exams. You cannot use Chrome OS, tablets, or phones to take the exams.

Exams can take 20-30 minutes to begin. This is in addition to the exam time. If the online proctored area is busy, you will see a notice when logging in to your exam.

If you feel the screen is frozen or there is a problem, please contact Kryterion Support through the chat area on the support page:

Kryterion Support

Should you have a long check-in time, you can request your exam be postponed through support. Please be aware, once you start your exam, you must finish the exam. We do not allow for an exam to be submitted and then restarted later.

You will need a Windows or Mac OS. Additionally, A computer with an internal or external camera (note that the instructions mention an external camera, but your built-in, internal camera is acceptable).

Many company computers have issues installing the software because the employees do not have permission or access to install the exam software. It is suggested that you use a personal computer and install the software at least 72 hours before the scheduled exam.

Kryterion Support

A current government-issued photo ID that will be presented to the proctor before the exam starts.

Yes. You should show your entire desk area and around your exam area. You should not have any books, papers, pencils, pens, electronics in your exam area. Additionally, there should not be anyone in your exam area.

If you are found to have any of these items in your exam area, you will be in violation of the rules and automatically fail the exam.

Technical Issues Before or During Your Exam

Understand the steps needed if there are technical issues during your exam. If the proper process is not followed, Webassessor/Kryterion may require that you pay a $90 rescheduling fee.

Webassessor Technical Support

Should you have a long check-in time due to technical issues, you can request your exam be postponed through support. Please be aware, once you start your exam, you must finish the exam. We do not allow for an exam to be submitted and then restarted later.

Contacting AT*SQA

Please be aware, AT*SQA and ASTQB are only open Monday-Friday 9:00 AM - 5:00 PM ET other than U.S. holidays. If you contact us outside of our work hours we will respond as soon as we are in the office.