Step-By-Step Instructions for Taking ISTQB Exams and AT*SQA Exams
Below are step-by-step guides and videos for taking ISTQB exams and AT*SQA software testing certification exams through AT*SQA, the official global ISTQB exam provider for ASTQB. We discuss how to create an account, purchase, schedule, and prepare for the exam. We go into detail about online exam preparation, what to expect on your exam day with proctors and include links to the full computer requirements and online exam support.
Register for ISTQB Exam NowI want to get ISTQB certified. How do I take my ISTQB software testing certification exam through AT*SQA and ASTQB?
Create Your AT*SQA Account Purchase Exams & Register for Exams Check Days & Times for Exams Locate Purchased Exam Codes Schedule Exams Access Scheduled Exams Reschedule/Cancel Exams Online Exam Procedures & Rules Online Exam Computer Requirements Online Exam Technical Issues Contact AT*SQA & Hours of Operation
Steps for a Successful ISTQB Exam & AT*SQA Exam
Important: For ISTQB exams other than ISTQB Foundation Level, one or more prerequisites are required. Please see the ISTQB certification prerequisites. Proof of prerequisites from ISTQB boards/providers other than ASTQB/AT*SQA should be uploaded in your account before taking your ISTQB exam.
AT*SQA Account Creation
Creating your account is free and easy. See the instructions in the video below.
Expand items below to read more.
Why am I getting "Error Accessing Webassessor"
when trying to schedule my exam?
If you have previously used your email address with another exam provider that uses Webassessor, you cannot use that same email address with AT*SQA. This is an odd aspect of Webassessor that unfortunately we cannot control. Please use a different email address in your AT*SQA account and then verify it. Then you should be able to schedule your exam.
Registering & Purchasing an Exam Through AT*SQA
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Full List of Exams & Prices
All pricing is in USD.
Acceptance Testing (ISTQB) × $199.00
Agile Technical Tester Exam (ISTQB) × $249.00
Agile Testing Exam (ISTQB) × $199.00
AI Testing Exam (ISTQB) × $199.00
Automotive Testing Exam (ISTQB) × $199.00
DevOps Testing Exam (AT*SQA) × $199.00
Foundation Level Exam (ISTQB) × $229.00
Gambling Industry Tester Exam (ISTQB) × $199.00
Mobile Application Tester Exam (ISTQB) × $199.00
Mobile Testing Exam (ASTQB) × $199.00
Model-Based Testing Exam (ISTQB) × $199.00
Performance Testing Exam (ISTQB) × $199.00
Security Testing Advanced Exam (ISTQB) × $249.00
Technical Test Analyst Advanced Exam (ISTQB) × $249.00
Test Analyst Advanced Exam (ISTQB) × $249.00
Test Automation Engineer Advanced Exam (ISTQB) × $249.00
Test Management - Expert Level - Managing the Test Team (ISTQB) × $575.00
Test Management - Expert Level - Operational Test Management (ISTQB) × $575.00
Test Management - Expert Level - Strategic Test Management (ISTQB) × $575.00
Test Manager Advanced Exam (ISTQB) × $249.00
Testing Essentials Exam (AT*SQA) × $249.00
Testing for IoT and Mobile Exam (AT*SQA) × $199.00
Usability Testing Exam (ISTQB) × $199.00
What should I do if my payment is declined?
If your payment is declined, call the phone number on the back of your card. Your credit card's customer service representative should be able to solve most issues. Then you can try again and complete your purchase.
Do I have to be an American citizen to take the exam through ASTQB/AT*SQA?
No, you can be a citizen of any country and purchase the exam from anywhere in the world.
Are voucher prices in USD?
Yes. While AT*SQA uses test centers throughout the world via Kryterion/Webassessor, payment is made in U.S. currency. One of the big advantages to using AT*SQA for your certification is that upon passing you will appear on the Official U.S. List of Certified Testers™ plus the ISTQB registry.
Special Accommodations
If you have any special accomodations, please contact us before scheduling your exam.
Exam Format / Checking Available Days & Times
Are you going to take your exam at a testing center or online from your home or office? Here you will learn how to check availability for testing centers and online exams before purchasing an exam.
Testing Center
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I do not see a testing center in my area
Testing centers are available throughout the world, but they might not be available where you live. If you do not see a testing center in your area, you can instead select the online exam option and take the exam from your home or business anywhere in the world.
Online Exam
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What days and times are available for online exams?
Online exams should be scheduled in advance if you need a specific day and time. During certain times of the year, you may need to select a few different days and times if the online schedule is busy.
Exam Voucher Code
Where do you find your code after you have made a purchase?
Scheduling Your Exam
Below are videos for scheduling a testing center exam and also scheduling an online proctored exam. If you are taking an online exam, there are more instructions further down the page that are very important to know before your exam day.
Extended Time Exams
Instructions for non-native English speaking individuals.
Testing Center Scheduing
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Can I schedule an exam using a mobile device?
Webassessor requires you to use a computer to schedule the exam. You can't use a tablet or mobile phone at this time.
Online Exam Scheduling
Important information on the time you select for your online exam
Part of preparing for an exam is understanding the time requirements to take an exam. Online exams have a check-in process.
Access Your Scheduled Exam
Do you want to check your scheduled exam time? Do you want to reschedule your exam? Do you want to access your online exam?
No matter if you are checking the exam time you have previously scheduled (for both testing center and online exams), follow the videos below to see how to check the time, reschedule, and also where you need to go on your exam day.
Access Testing Center Exam You Have Scheduled
Important information on canceling or rescheduling exam
Please be aware, you must reschedule your testing center exam more than 72 hours in advance to avoid a rescheduling fee from Webassessor/Kryterion.
Access Online Exam You have Scheduled
Important information on canceling or rescheduling exam
Please be aware, you must reschedule your online exam more than 24 hours in advance to avoid a rescheduling fee from Webassessor/Kryterion.
Cancellation & Refunds
If you have canceled your exam, this explains how you can reschedule the exam or how to request a refund.
Online Exam Information/Rules and Computer Requirements
Below You will find information that is important for taking your exam online. This includes computer requirements, technical issues, and rules you will need to follow when taking your exam through Webassessor/Kryterion.
If you are taking an online exam, this is the most important area to read through and know to have a successful exam day.
Downloading Software for the Exam
Computer Requirements
You are required to read through the computer requirements before your online exam. If you choose to use a work computer, you are assuming the risk of needing to pay a rescheduling fee if there are technical issues starting your exam.
Webassessor/Kryterion Live Chat
If you have issues with your exam software installation, please contact Webassessor/Kryterion Support. There is an image below showing where to find their live chat area. DO NOT contact them through the submission form on your exam day. You need to talk to them through the live chat area.
There is more information on below about Webassessor/Kryterion Support.
Online Exam Technical IssuesWhat is Needed During Check-In
Check Your Name Vs. ID Before Exam
First Name: Add first name here
Middle Name(s): Add middle names here if you have one on your ID
Last Name: Add last name here
If you only have one name on your ID, please note that.
Checklist for Taking Your Exam
Once you have scheduled your exam make sure you are ready for your online exam at least 72 hours before the exam.
- Have you downloaded the programs required for your exam?
- Have you checked that the installations of the programs work?
- Have you read the full requirements of your computer setup for the Respondus software?
- Figure out where you are going to take your exam. Prepare a space in your home to take the exam. This should be a place free of paper, pens, pencils, noise, electronics, etc. There should be no one else in the room and it should have good lighting. You will be required to show your work environment and ID to the proctor.
- Have you reviewed and understand Webassessor's policy about contacting their support through their live chat area?
- Do you have the Webassessor Support link available in case you have a technical issue during the exam?
Expand items below to read more.
Can I use a paper and pencil during my exam online?
When can I log into my exam?
On the day of your exam, log into your exam 15 minutes before your scheduled time. Once you are in Webassessor, you will select the "My Exams" menu option and you will see the "Launch" button.
What are the requirements to install the Respondus Secure Browser?
Can I use a tablet, phone or Chrome OS for the exam?
You will need a Windows or Mac OS to install the software for the online exams. You cannot use Chrome OS, tablets, or phones to take the exams.
How long can it take to start my exam on my exam day?
Exams can take 20-30 minutes to begin. This is in addition to the exam time. If the online proctored area is busy, you will see a notice when logging in to your exam.
If you feel the screen is frozen or there is a problem, please contact Kryterion Support through the chat area on the support page:
Should you have a long check-in time, you can request your exam be postponed through support. Please be aware, once you start your exam, you must finish the exam. We do not allow for an exam to be submitted and then restarted later.
What are the requirements of the computer?
You will need a Windows or Mac OS. Additionally, A computer with an internal or external camera (note that the instructions mention an external camera, but your built-in, internal camera is acceptable).
Many company computers have issues installing the software because the employees do not have permission or access to install the exam software. It is suggested that you use a personal computer and install the software at least 72 hours before the scheduled exam.
Kryterion SupportDo I need ID?
A current government-issued photo ID that will be presented to the proctor before the exam starts.
Will they ask to see my exam area?
Yes. You should show your entire desk area and around your exam area. You should not have any books, papers, pencils, pens, electronics in your exam area. Additionally, there should not be anyone in your exam area.
If you are found to have any of these items in your exam area, you will be in violation of the rules and automatically fail the exam.
Technical Issues Before or During Your Exam
Understand the steps needed if there are technical issues during your exam. If the proper process is not followed, Webassessor/Kryterion may require that you pay a $90 rescheduling fee.
Should you have a long check-in time due to technical issues, you can request your exam be postponed through support. Please be aware, once you start your exam, you must finish the exam. We do not allow for an exam to be submitted and then restarted later.
Contacting AT*SQA
Please be aware, AT*SQA and ASTQB are only open Monday-Friday 9:00 AM - 5:00 PM ET other than U.S. holidays. If you contact us outside of our work hours we will respond as soon as we are in the office.