AT*SQA Account Creation

Creating your account is free and easy. See the instructions in the video below.

Registering & Purchasing an Exam Through AT*SQA

Exam Format / Checking Available Days & Times

Are you going to take your exam at a testing center or online from your home or office? Here you will learn how to check availability for testing centers and online exams before purchasing an exam.

Testing Center

Online Exam

Scheduling Your Exam

Below are videos for scheduling a testing center exam and also scheduling an online proctored exam. If you are taking an online exam, there are more instructions further down the page that are very important to know before your exam day.

Testing Center Scheduing

Online Exam Scheduling

Important information on the time you select for your online exam

Part of preparing for an exam is understanding the time requirements to take an exam. Online exams have a check-in process.

Rules for Exams

Below you will find indepth rules for taking exams both at a testing center and online proctored exams. If you are taking an online exam, you should also read through the proceedures area after this section. Failure to follow these rules could result in a suspension and automatic failure of the exam.

General Rules for Testing Center and Online Proctored Exams

• You are required to have a valid government ID in order to start your exam. This can be a passport, driver's license, government-issued identification card, or NIN. Note: When using an NIN, you can not use a printed or screenshot of the NIN. You must access the NIN through the App on your phone. Failure to have the appropriate ID at the time of your exam will require you to pay a $90 rescheduling fee.
• Make sure your schedule is open and can handle delays of up to one hour. You cannot opt to stop an exam and restart it at a later time due to a time conflict.
• No other persons are allowed in the testing area.
• No food or drink is permitted during the exam.
• You cannot wear headphones/earbuds during the exam.
• Be prepared to sit for the entire length of the exam. You cannot take a break or step away from the camera's view.
• Do not leave your workstation or take a break for any reason. If you leave the workstation during the exam, your exam may be suspended.
• Electronic devices, including telephones, cameras, smart watches, signaling devices, pagers, alarms, and recording/playback devices of any kind are not permitted.

Testing Center Rules

• Remove all items from your neck and wrist. Watches, bracelets, and necklaces are not permitted during testing.
• No questions concerning the content of the exam may be asked during the examination period. Listen carefully to the directions and carefully read the directions shown on the computer monitor.
• No examination materials, documents, or memoranda of any type may leave the testing room.

Testing centers will supply you with 3 sheets of paper and a pencil for your exam that you must return to them before you leave the exam. If you leave without returning your notes from the exam, your exam results will be removed from your account.

Online Proctored Rules

• Secure a quiet, well-lit room to take the exam
• Make sure the testing room is well-lit, quiet, and free from distraction.
• Ensure your testing surface is clutter-free and contains only one computer, one monitor, one keyboard, and one mouse.
• During check-in for an online exam, the entire room must be shown to the proctor. This includes all of the walls and the exam desk area. If you choose to take your exam on a bed, you may be asked to remove all of the blankets and pillows from the bed.
• If you wear glasses, the proctor will ask you to remove them and present them for inspection through the camera.
• No item other than your computer is allowed in the test area. This includes all papers, writing instruments, extra devices, etc. If you are taking your exam through our Kryterion/Webassessor system, an electronic notepad and calculator are available on-screen.
• Disconnect external computer monitors from your laptop and close all applications.
• Do not read the exam aloud.
• Do not interact with another individual during your test session.
• Do not move outside of the video screen.
• Do not look outside of the screen area. If you need to think or your eyes need a rest, please close your eyes fully, but remain facing the screen.
• Should you encounter a technical issue, you are required to contact Kryterion Support through the live chat area at the time of your exam. Failure to do so will result in a rescheduling fee.

Online Exam Information/Rules and Computer Requirements

Below You will find information that is important for taking your exam online. This includes computer requirements, technical issues, and rules you will need to follow when taking your exam through Webassessor/Kryterion.

If you are taking an online exam, this is the most important area to read through and know to have a successful exam day.

Downloading Software for the Exam

Computer Requirements

You are required to read through the computer requirements before your online exam. If you choose to use a work computer, you are assuming the risk of needing to pay a rescheduling fee if there are technical issues starting your exam.

Computer Requirements for Respondus Software

Webassessor/Kryterion Live Chat

If you have issues with your exam software installation, please contact Webassessor/Kryterion Support. There is an image below showing where to find their live chat area. DO NOT contact them through the submission form on your exam day. You need to talk to them through the live chat area.

Webassessor Technical Support

There is more information on below about Webassessor/Kryterion Support.

Checklist for Taking Your Exam

Once you have scheduled your exam make sure you are ready for your online exam at least 72 hours before the exam. We highly suggest you do NOT use a work computer for online exams as most people do not have full administrative access to their work computer.

• Have you downloaded the programs required for your exam?
• Have you checked that the installations of the programs work?
• Have you read the full requirements of your computer setup for the Respondus software?
• Figure out where you are going to take your exam. Prepare a space in your home to take the exam. This should be a place free of paper, pens, pencils, noise, electronics, etc. There should be no one else in the room and it should have good lighting. You will be required to show your work environment and ID to the proctor.
• Have you reviewed and understand Webassessor's policy about contacting their support through their live chat area?
• Do you have the Webassessor Support link available in case you have a technical issue during the exam?

Contacting AT*SQA

Please be aware, AT*SQA and ASTQB are only open Monday-Friday 9:00 AM - 5:00 PM ET other than U.S. holidays. If you contact us outside of our work hours we will respond as soon as we are in the office.