Frequently Asked Questions

I was given a voucher code. How do I schedule an exam?

Log in to My Account then click Schedule My Exam. You will be prompted for your permission to pass your name and email through to Webassessor by Kryterion. Click Accept to continue.

Once you are on the Webassessor by Kryterion site, click Schedule My Examination. Select your exam, date, time, and location. On the final checkout, enter your voucher code.


How do I re-schedule or cancel my exam?

Log in to My Account then click Schedule My Exam. You may be prompted for your permission to pass your name and email through to Webassessor by Kryterion - if so, click Accept to continue.

Once you are on the Webassessor by Kryterion site, click My Assessments. Select the scheduled exam and follow the options to re-schedule or cancel the exam (the buttons to do so may be at the bottom of the page). Please note that Webassessor will charge a $75 fee if your re-schedule or cancellation is within 72 hours of your currently scheduled exam due to the advance notice that must be given to the testing center.


How do I see my currently scheduled exam?

Log in to My Account then click Schedule My Exam. You may be prompted for your permission to pass your name and email through to Webassessor by Kryterion - if so, click Accept to continue.

Once you are on the Webassessor by Kryterion site, click My Assessments. You will then see your currently scheduled exam.


Is there a software testing certification exam center near me?

Yes, with exam centers throughout the world, there is almost certainly one near you. You can see the current list of exam centers at the Kryterion exam center site, but you must return to the AT*SQA site to register for your ISTQB exam.


What is Webassessor by Kryterion?

Webassessor by Kryterion is the service we use to schedule your exam at testing centers.


Why am I being asked for my Webassessor Login?

When you click Schedule My Exam for the first time, our system tries to automatically link your AT*SQA account to your Webassessor account using your email address. If that does not work, we ask for your Webassessor Login to link the accounts together. This is a one-time process; you should not be prompted for it on subsequent visits.


Are voucher prices in USD?

Yes.


I have a different question

Please contact us and we will be happy to help!